How to restore files, email, and databases using JetBackup

This article demonstrates how to use JetBackup to quickly and easily restore:

  • Files.
  • Email accounts.
  • MySQL databases.

JetBackup is integrated with cPanel, which makes it easy to access and use. Follow the procedures below to restore your files, email accounts, and MySQL databases.

Restoring files

To restore your site's files using JetBackup, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. On the Tools page, in the Files section, click JetBackup 5:

    cPanel - Files - JetBackup icon

    If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore files using Server Rewind, please see this article.
  3. After a few seconds, the JetBackup dashboard appears. Click Home Directory:

    JetBackup - Dashboard - Home Directory

  4. Click the backup from which you want to restore files:

    JetBackup - Dashboard - Home Directory - Backup selected

  5. Click Change Files Selection:

    JetBackup - Dashboard - Home Directory - Change Files Selection

  6. Click the folder or folders you want to restore. You can also select individual files to restore as well:

    JetBackup - Dashboard - Home Directory - Select files

    For example, if your web site files are stored in the public_html folder, then select public_html to restore your web site.
  7. Click Select Files:

    JetBackup - Dashboard - Home Directory - Select Files button

  8. Click Restore:

    JetBackup - Dashboard - Home Directory - Restore

  9. In the Restore Summary dialog box, click Restore Selected Items. JetBackup adds the selected items to the queue and starts the restore process:

    JetBackup - Dashboard - Home Directory - Restore Selected Files

Restoring email accounts

To restore your email accounts using JetBackup, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. On the Tools page, in the Files section, click JetBackup 5:

    cPanel - Files - JetBackup icon

    If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore email accounts using Server Rewind, please see this article.
  3. After a few seconds, the JetBackup dashboard appears. Click Email Accounts:

    JetBackup - Dashboard - Email Accounts

  4. Click the email account or accounts you want to restore:

    JetBackup - Email Accounts - Select account

  5. If you do not want to restore the most recent backup for the account, click Choose Other Backup, and then select the date of the backup you want to restore:

    JetBackup - Email Accounts - Choose other backup

  6. Click Restore:

    JetBackup - Email Accounts - Restore

  7. In the Restore Summary dialog box, click Restore Selected Items. JetBackup adds the selected items to the queue and starts the restore process:

    JetBackup - Email Accounts - Restore selected items

Restoring MySQL databases

To restore your MySQL databases using JetBackup, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. On the Tools page, in the Files section, click JetBackup 5:

    cPanel - Files - JetBackup icon

    If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore databases using Server Rewind, please see this article.
  3. After a few seconds, the JetBackup dashboard appears. Click Databases:

    JetBackup - Dashboard - Databases

  4. Click the database or databases you want to restore:

    JetBackup - Databases - Select database

  5. If you do not want to restore the most recent backup for the database, click Choose Other Backup, and then select the date of the backup you want to restore:

    JetBackup - Databases - Choose other backup

  6. Click Restore:

    JetBackup - Databases - Restore

  7. In the Restore Summary dialog box, click Restore Selected Items. JetBackup adds the selected items to the queue and starts the restore process:

    JetBackup - Databases - Restore selected items

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