How to use the A2 Hosting Customer Portal
The A2 Hosting Customer Portal at https://my.a2hosting.com is the place to go to manage account billing, submit a support ticket, and more. These articles show you how to use the Customer Portal.
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Ordering process
Get answers to your questions about the ordering process at A2 Hosting. This article covers account activation, billing cycles, coupons, international transactions, and more.
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Site migration request
Need to migrate your site from another hosting company or update your plan? Our Migration Team can help! In this article, learn what you need to do to get the migration process started.
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Accessing the A2 Hosting Customer Portal
Learn how to access the A2 Hosting Customer Portal. This article covers how to log in and log out of the Customer Portal.
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Account management
You can manage your account quickly and easily through the A2 Hosting Customer Portal. This collection of articles covers managing contacts and subaccounts, two-factor authentication, product cancellation, and much more.
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Domain management
The Customer Portal enables you to manage all of your domains purchased from A2 Hosting in one convenient location. This collection of articles covers how to register a domain, renew a domain, add WHOIS protection, and more.
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Billing
Learn how to manage billing for your A2 Hosting account. This collection of articles covers how to manage and pay invoices, manage billing cycles, and more.
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Upgrading your hosting package
Are you outgrowing your current hosting package? No problem! This article describes how to upgrade to a new package (whether it's just boosting your package with Turbo Boost or upgrading to a new plan altogether like moving from a shared plan to a VPS plan.)
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Notification Center
The Notification Center enables you to set up service notifications for your account and how to subscribe to A2 Hosting's RSS feed. Learn how here.
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Working with tickets
You can use the Customer Portal to open a support, billing, or sales ticket. This article covers how to open a ticket, useful information to include in a ticket, and how to view your ticket history.
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Viewing and changing settings for shared hosting accounts
You can use the A2 Hosting Customer Portal to view and change login settings for a shared hosting account. You can also do many common administrative tasks right from the Customer Portal interface, such as using Quick Shortcuts and viewing usage statistics.
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Ordering additional products and services
Adding products and services to your existing A2 Hosting account is easy with the Customer Portal. Learn how here.
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Ordering a dedicated IP address
This article explains what a dedicated IP address is, and how to purchase one for your account using the A2 Hosting Customer Portal.
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Obtaining the LiteSpeed serial number
You will need the LiteSpeed serial number during the LiteSpeed Web Server installation process, and this article shows you how to obtain it. Please note that this article only applies to unmanaged VPS and Flex Dedicated servers with the Turbo Boost option enabled.
